Online Bazar

 

Privacy Policy

Last Updated: September 15, 2026

Online Dokan ("we", "our", "us") is a commercial application operated by TricoSoft. Online Dokan is an online marketplace platform that allows users to discover shops and products, place orders, communicate with sellers, manage their profiles, and use other marketplace-related features.

This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Online Dokan application and related services.

By using Online Dokan, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use Online Dokan, we may collect the following categories of information.

Personal Information

When you create an account or use certain features, we may collect:

• Name

• Email address

• Phone number

• Profile information

Phone numbers may be optional depending on the feature you use.

We use this information to create and manage your account, process orders, communicate with you, and provide marketplace services.

Address Information

When required for an order, you may provide a delivery address.

We use address information to:

• Process and deliver orders

• Allow sellers to fulfill orders

• Manage delivery-related information

You may not need to provide an address if you do not place an order.

Photos and Uploaded Content

Users may voluntarily upload:

• Profile photos

• Shop logos

• Shop banners

• Product photos

• Other images associated with marketplace features

Uploaded images are used to display your profile, shop, products, or other content within the service.

Messages

Online Dokan provides communication features between users, including buyer-seller chat.

Messages may be stored and processed to provide the messaging functionality of the application.

Location Information

Online Dokan may allow sellers to voluntarily provide their shop location or approximate location.

Location information may be used to:

• Display shop locations

• Help users discover nearby shops

• Provide location-related marketplace features

The application does not require continuous background location tracking.

Purchase and Order Information

When you place or manage an order, we may collect information such as:

• Orders

• Products ordered

• Order status

• Refund requests

• Related purchase history

This information is necessary to provide order management and marketplace functionality.

Reviews, Ratings and Preferences

Depending on the features you use, we may collect:

• Reviews

• Ratings

• Followed shops

• Wishlist or favorite items

• Coupon usage

• Notification preferences

• Other marketplace preferences

Authentication Information

Online Dokan uses account authentication services to securely authenticate users.

Your account credentials are processed through our authentication infrastructure. We do not intentionally store user passwords in plain text.

2. How We Use Your Information

We may use collected information to:

• Create and manage user accounts

• Authenticate users

• Display profiles, shops, and products

• Process and manage orders

• Provide delivery-related functionality

• Enable buyer-seller communication

• Display reviews and ratings

• Provide wishlist, favorites, follows, and coupon features

• Send service-related notifications

• Provide location-related marketplace features when voluntarily enabled

• Maintain and improve the application

• Protect the security and integrity of the service

• Respond to support or account-related requests

• Process account or data deletion requests

We do not use your personal information for targeted advertising.

3. Third-Party Services

Online Dokan uses third-party infrastructure to provide certain application functions.

Supabase

Online Dokan uses Supabase for services including:

• User authentication

• Database storage

• File/image storage

• Application data

• Realtime functionality

• Other backend services required by the application

Information submitted through Online Dokan may therefore be stored and processed through Supabase infrastructure.

Supabase acts as a service provider supporting the operation of Online Dokan. We do not sell your personal information to Supabase or other third parties for advertising purposes.

4. Information Sharing

We do not sell your personal information.

We do not share personal information with third parties for targeted advertising.

Certain information is shared or made available as necessary to operate the marketplace.

For example:

• Shop names may be visible to other users.

• Product information may be visible to other users.

• Public profile information may be visible according to the application's features.

• Reviews and ratings may be visible to other users.

• Buyer-seller messages are processed to provide the messaging feature.

• Order-related information may be available to the relevant buyer or seller as necessary to complete an order.

We may also disclose information when reasonably necessary to comply with applicable laws, legal processes, or valid governmental requests.

5. Payment Information

Online Dokan may allow sellers to display payment contact information such as bKash or Nagad numbers for customers.

Online Dokan does not directly collect or store credit card numbers or bank card information through the application.

If you make a payment directly to a seller using an external payment method, that transaction may be subject to the terms and privacy policies of the relevant payment provider.

6. Data Security

We take reasonable measures to protect information handled by Online Dokan.

Data transmitted between the application and supported online services is protected using secure HTTPS/TLS connections where applicable.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information.

7. Data Retention

We retain information for as long as reasonably necessary to provide the application's services, maintain accounts, process orders, comply with legal obligations, resolve disputes, and maintain legitimate business records.

When information is no longer required, it may be deleted or securely removed according to our applicable data retention practices.

8. Your Data Deletion Rights

You may request deletion of your Online Dokan account and associated personal information.

Where the application provides an account deletion option, you can use:

Account → Delete Account

Account deletion may remove information associated with your account, including applicable:

• Profile information

• Addresses

• Wishlist/favorites

• Notification settings

• Other account-related information

Some information may need to be retained where required by law, necessary for legitimate business purposes, or reasonably required to resolve disputes and maintain transaction records.

You may also use the following privacy page for information regarding privacy and data deletion:

Privacy Policy / Data Deletion URL:

https://app-privacy-center.blogspot.com/2026/08/online-bazar.html

9. Children's Privacy

Online Dokan is intended for a general audience and is not specifically designed for children under 18.

We do not knowingly target children under 18 with the collection of personal information.

If you believe that a child has provided personal information through the service without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

10. Notifications

Online Dokan may use notifications for service-related purposes, such as:

• Order updates

• Account-related information

• Marketplace updates

• Other important service notifications

Users may control notification permissions through their device settings where supported.

11. Location Permissions

Location access is optional.

If a user chooses to provide location information, it may be used to support shop location and nearby-shop functionality.

Online Dokan does not require continuous background location tracking for its normal marketplace functionality.

12. Photos and Media Permissions

Users may voluntarily select and upload images for profiles, shops, products, or other supported features.

Access to photos or media is used only when necessary for these user-initiated features.

13. Cookies and Similar Technologies

The Online Dokan Android application does not intentionally use cookies for advertising or user tracking.

Third-party web or backend services may use technologies necessary for authentication, security, session management, or service functionality.

14. Analytics and Advertising

Online Dokan does not currently use:

• Google AdMob

• Google Analytics for Firebase

• Firebase Analytics

• Advertising SDKs

• Advertising tracking pixels

We do not use collected personal information for targeted advertising.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the application, services, legal requirements, or our data practices.

When changes are made, the updated policy will be published on this page with a revised Last Updated date.

We encourage users to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, privacy requests, or data deletion requests regarding Online Dokan, please use the contact or support method provided within the Online Dokan application or the privacy page associated with the service.

Application: Online Dokan
Developer/Operator: TricoSoft

17. Effective Date

This Privacy Policy is effective as of September 15, 2026.